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High street banking: what does the future hold?
The way we use our high streets was already changing before the COVID-19 pandemic, but two years of on-off lockdowns have permanently altered the way people bank. It seems inevitable, then, that banks are choosing to drastically reduce their branch networks. However, as swathes of branches close across the UK, some firms, such as Nationwide and Metro Bank, have taken a different tack; choosing to keep branches open – and even expand their network. In our latest report, we discuss the future of high street banking; what it might look like in years to come and whether physical branches will soon be a distant memory.